Who you gonna call?

Which number should you use in each of the following scenarios?

You have discovered your neighbour collapsed in their driveway. You want to call out an ambulance.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. Call 999 for the Emergency Services when life might be at risk.

You can also use 112, the world wide emergency number.

No. Call 999 for the Emergency Services when life might be at risk. Alternatively, you can call the world wide emergency number 112.

You have arrived home to find that the power has gone off. You need to find out what has happened or report the issue.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. 105 is the new three-digit number that people can call to report or get information about power cuts.

No. 105 is the new three-digit number that people can call to report or get information about power cuts.

You have discovered a theft from your garage. You want to call the Police though realise it’s not an emergency.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. You should call 101 to report crime and other concerns that do not require an emergency response.

No. 101 is the number you should use to report crime and other concerns that do not require an emergency response.

It is the weekend and a member of your family has started feeling very unwell but you don’t know what the reason might be. You want advice.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. You should use the NHS 111 service if you urgently need medical help or advice but it's not a 999 emergency.

No. 111 is the number you should use if you urgently need medical help or advice but it's not a 999 emergency.

You have been out on a walk and have smelled a gas leak.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. Gas leaks should be reported to the National Gas Emergency Service. 0800 111 999 is their free to use phone number.

No. Gas leaks should be reported to the National Gas Emergency Service. 0800 111 999 is their free to use phone number.

You are on a driving holiday through Europe and have sustained injuries in a crash. You need help but don’t know what the local emergency number is.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. 112 is the international emergency telephone number that can be dialed free of charge from most mobile phones in order to reach the local emergency services (ambulance, fire and rescue, police).

No. 112 is the international emergency telephone number that can be dialed free of charge from most mobile phones in order to reach the local emergency services (ambulance, fire and rescue, police).

You want to register to receive flood warnings.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. Phone Floodline on 0345 988 1188 to register for flood warnings and alerts.

No. Phone Floodline on 0345 988 1188 to register for flood warnings and alerts.

You have just witnessed an explosion and a fire has started. You realise that it needs to be tackled by a fire crew.

101
105
111
112
999
NGES
Floodline

Yes, that’s right. Call 999 for the Emergency Services as this scenario presents a potential hazard to life and the environment.

For more informaion, and for future reference we have provide the following document

Information Sheet

No. Call 999 for the Emergency Services as this scenario presents a potential hazard to life and the environment.

For more informaion, and for future reference we have provide the following document

Information Sheet